Some customers just like to talk. Accommodate them with a
direct line of support using our Call Ticketing platform.
Our 24/7 Callback Request system lets customers
schedule a callback anytime, day or night.
Liberate your agents with callback notifications sent via email and/or text message.
Whether you’re looking to train your team or just filter through conversations,
our thorough call log makes your entire client call history searchable and sortable.
Our Chat Support Suite is the must-have software for
answering customer questions the moment they arise.
“LiveHelpNow provides many features that our former chat system didn't have. Making ourselves accessible in more than just one way has really increased our level of customer service. The ability for students to create tickets when we are offline is a big plus as well. Also, the FAQ Dashboard serves as a great resource for frequently asked questions we receive. Most importantly, I love the customer service that the company provides. There's never been a time when my questions were not answered.”
- Phong Yang, Counselor, California State University, Fresno
Our tools work seamlessly with your favorite plug-ins and platforms.
Yep, you’re running out of excuses.